CHINT GLOBAL held the Third Quarter Economic Analysis Meeting recently. 81 colleagues from 9 groups of elite sales team launched a series of interesting activities centering on the theme of nine categories of customers, including team-building game, trust game, brainstorm and answer output. In the face of the COVID-19, CHINT GLOBAL still gained orders growth and excellent results, by virtue of continuous innovation within the organization as well as creating more value for customers.
As for the new trend of CHINT GLOBAL, we are honored to have Lily Zhang, President of CHINT GLOBAL, to share her thoughts with us.
Q1: Why we choose this new and innovative form of economic analysis meeting?
A: I've taken a lot of courses, popular and interesting. How can we maximize our time and energy of each employee? What is our ultimate goal? What effect we want to get by what we said? These three questions often make me curious. As the sales elite of enterprises, we are customer-oriented, our communication should be interesting.
Q2: Why is this topic around nine categories of customers?
A: The customer will always be the core, is the main melody of the sales department. I think all marketing that are not customer centered are hooliganism. In view of business, we must have this concept deeply embedded in our blood.
We've been talking about customer focus for many years, but sometimes it's just a slogan. Many of our colleagues are used to doing what they think right and forget to tap into the deeper customer needs. So they need to break through the traditional inertia, break through the constraints, in customer relations and customer mining to do some innovation. So, honestly, we have been doing the analysis of customers, which is the inheritance in the Q1 and Q2 economic analysis meeting. Under the COVID-19, we can beat the market, mainly because we constantly focus on the requirements of customers and the market.
Q3: Our colleague say they learn a lot by these kinds of meaningful meetings. What do you think about that?
A: We all benefit from this kind of meeting. The biggest beneficiary is not them, but me. It helps the organization get a lot of good ideas, fresh insights, and new passion. In other words, they are also my teachers.